Speak clearly without judging
The response focuses on the question and useful context. It avoids moral judgement, intrusive requests and predictions designed to frighten.
Protect autonomy
No outcome, date or third-party behaviour is guaranteed. Health, legal, financial and urgent matters are redirected to qualified professionals.
Use supporting tools only when useful
Roch may use supporting tools when they add useful perspective, but their use is neither automatic nor essential to every consultation. No particular tool is guaranteed.
Telephone consultations are available in French only.