A personal practice
The same person receives the question, examines the context and prepares the response. The aim is a focused exchange, not a generic prediction.
Roch may use supporting tools when they bring useful perspective, but they are not automatic or necessary for every consultation.
What you can expect
You can expect frank wording, stated uncertainty and respect for your choices. You cannot expect a guaranteed result, a diagnosis or control over another person.
Telephone consultations are available in French only.